This story has always broken my heart. I remember reading the inquest transcripts before these animals were finally charged. Absolutely horrific.
But sometimes, excuses ARE valid. I’m a shift worker, so “I’m tired” or “I’m busy” isn’t always an excuse, it’s my life. I don’t expect my Personal Trainer to schedule appointments at 2am when that’s often the only time I have available. I’ve had the same PT for 5 years, and I’ve taken numerous breaks in that time, the death of my brother, working away, scheduling etc. I’m so glad he isn’t this judgemental.